Social Media monitoring is something that is becoming a bigger and bigger issue, especially with the slew of different social media tools out there nowadays. We have to think now as to the ethical dilemma’s behind monitoring certain social media tools. Many believe that social media monitoring is essential to get involved and understand what is going on around the world, as people are talking about everything on the web. It could be beneficial to organizations so that they can understand what is going on based on their products and what people are talking about, to see what they need to change about their products and what is going well for their company.
It is important to remember that social media does not start and end with Facebook. I think a lot of people who aren’t as plugged into the media and web don’t realize that Facebook is the only tool out there There are many more sources, such as Twitter, Tumblr, WordPress, even MySpace is still around. Monitoring all of the types of social media could take a lot of work, but it could be beneficial. However, do the benefits outweigh the moral codes and ethics of doing so?
Is social media monitoring a breach of privacy? I think it definitely is. It’s a breach of our rights, specifically our freedom of speech. I do not think the government should necessarily have the rights and capabilities to look at whatever they want to based on somebody’s Facebook feeds. However, as people, we have to remember that once something is on the Internet, it’s there forever, even after we delete it there are still traces of it to be found somewhere. I think it is important to monitor those who could potentially harm others, countries, and the world, but to go so far as to look at every single person and their social lives is a bit far for me.
Yes, there may be benefits, but I don’t think they always outweigh the ethics behind it.